By Angie Robert, Director of Marketing & Communications at Satori World Medical

Last Thursday we launched the first issue of Medical Travel Market Watch, an electronic newsletter aimed at providing information on the medical travel industry. The latest issue covered the hot topic of health care reform, in addition to information on hospitals and physicians, health and travel tips and news specific to Satori World Medical. Medical Travel Market Watch will be distributed electronically on the first Thursday of every other month.

Below is part of the President’s Perspective segment from the current issue. To read the entire newsletter click here or to automatically receive Medical Travel Market Watch in your inbox six times a year, visit the home page of www.satoriworldmedical.com and enter an e-mail address in the newsletter sign-up field.  

As we head into the fall election cycle I would like to offer my perspective on the health care reform legislation (The Patient Protection and Affordable Care Act – PPACA) that was signed into law by President Obama in March 2010 and how the reform measure affects Satori World Medical.

The changes in legislation will offer both positive and negative impacts to U.S. businesses. One of the benefits of the legislation is that we now know how the future of health care is going to be shaped. There are a specific set of deliverables and timetables that have been set.

With the completion of PPACA, businesses are focused again at looking for measures to save on rising health care costs. Because of this, businesses are starting to see a place in their employee benefit plans for medical travel.

With the addition of 40 million Americans, having access to health insurance there will be increased demand for health care services. You couple that with an existing shortage of nurses and doctors, queuing for medical care will be a natural by-product.

As the time to see a specialist increases, more individuals will seek to get immediate help through medical travel. Employers and employees will come to understand the high-quality health care that is available to them internationally as they look to end pain and ill health.

Click here to read the full article.

By Dr. Ron Johnson, Chief Medical Officer at Satori World Medical

Close contact with several passengers in a confined space is one reason people can get sick after a long flight.  Fortunately, there are easy ways to protect yourself and reduce the chances of feeling under the weather when you reach your destination.

1.       Prepare beforehand: It is important to strengthen your body’s defenses before your travels.  Get a good night’s sleep before you fly out, just in case you are unable to fall asleep during your flight. Also, a few days prior to traveling, take multivitamins to ensure your immune system is in good shape.

2.       Stay hydrated: Prior to boarding the airplane and throughout the duration of the flight, keep your body hydrated by drinking plenty of water, but try and avoid alcohol and caffeine which can dehydrate.

3.       Bring anti-bacterial wipes: Touching a contaminated magazine or seat, and then touching your nose or mouth can increase your chances of becoming sick. Carry anti-bacterial hand sanitizer in your carryon bag and wash your hands before each meal. You can also bring anti-bacterial towelettes to wipe down your tray table and arm rest.

4.       Reduce stress: Traveling can be taxing at times and stress can lower your immune system. Reduce stress by planning the details of your trip in advance and follow these tips to avoid the hassles of airport security: http://www.satoriworldmedical.com/blog/2010/09/travel-tip-%E2%80%93-friday-september-17/

5.       Take medicine at the first sign of sickness: Colds and flues usually develop slowly. If you do catch a cold after your flight, take medication or an herbal remedy at the first sign of sickness. Sometimes you can head off a cold before it starts.

By Angie Robert, Director of Marketing & Communications at Satori World Medical

Publication Gives Voice to Industry, Provides Company News

By Jessica Yarbrough, Marketing & Communications Manager of Satori World Medical

Last Tuesday’s 14-9 vote in the Senate Finance Committee to move the fifth and final healthcare reform proposal through the panel brought the nation closer than ever before to assuring quality and affordable healthcare coverage for all Americans.

An important provision of the healthcare reform program is to create a new insurance marketplace – the Exchange – that allows people without insurance and small businesses to compare plans and buy insurance at competitive prices. Additionally, new tax credits will be provided to help people purchase insurance and to help small businesses cover their employees.

“The Obama Plan: Stability & Security for all Americans” summarizes the Obama Administration’s key objectives for comprehensive health reform:

• Reduce long-term growth of healthcare costs for businesses and government
• Protect families from bankruptcy or debt because of healthcare costs
• Guarantee choice of doctors and health plans
• Invest in prevention and wellness
• Improve patient safety and quality of care
• Assure affordable, quality health coverage for all Americans
• Maintain coverage when individuals change or lose their job
• End barriers to coverage for people with pre-existing medical conditions

So how does global healthcare fit in?

As an active member of the global healthcare industry, one key topic of debate has been how healthcare reform will affect the demand for global healthcare programs.

In looking at how well aligned the guiding principles of medical travel are with the objectives of U.S. healthcare reform, I’m even more confident that medical travel will continue to play an integral role in bringing quality, affordable healthcare to Americans.

President Obama’s proposed $900 billion healthcare reform package promises to control rising healthcare costs, guarantee choice of doctor, and ensure high-quality healthcare. Each of these key objectives is achieved by global healthcare programs, such as Satori World Medical.

• Ability to control rising healthcare costs: The costs of healthcare internationally are substantially lower than the costs of comparable care in U.S. hospitals, on average 40-80 percent less per procedure (which factors in the costs of travel and accommodations for the patient and a companion). As such, medical travel programs offer employers the opportunity to control the rising costs of healthcare and make affordable healthcare options available to their employees.

Satori World Medical, for example, is designed to be added to any employee benefit plan design at no cost to the employer. Additionally, the employee receiving care through the Satori Global Network™ is provided with a 100 percent medical benefit, which includes no responsibility for any of out-of-pocket expenses, such as co-pays, deductibles, etc. One feature that is also unique only to Satori World Medical is the ability for employers to share a portion of the savings of global healthcare with their employee who elects to receive care through the Satori Global Network™. Typically, the employer will deposit funds into the employee’s Health Reimbursement Account (HRA). The deposits in the HRA are tax-free to the employee and tax-deductible to the employer. The funds deposited can then be used by the employee to offset his or her future out-of-pocket medical expenses.

• Ensure High-Quality Care: The growing access to high-quality medical care outside the U.S. has been one of the most important reasons for the increased interest in medical travel programs in the U.S. There are more than 200 Joint Commission International (JCI)-accredited hospitals around the world, many of which have quality standards that rival leading U.S. hospitals. These institutions are staffed by U.S./U.K. or equivalently trained and Board Certified physicians and registered nurses that are fluent in English. They also offer state-of-the-art medical equipment and techniques, spacious private rooms with modern amenities, and excellent patient care and quality outcomes. Therefore, while the costs of care internationally are significantly lower than in the U.S., patients still have access to some of the best care in the world.

As U.S. healthcare reform becomes a closer reality for America, I am optimistic that the fundamental changes it offers will only further fuel the demand for global healthcare programs.

By Steven Lash, President & CEO of Satori World Medical

Last week in South Lake Tahoe, California, Satori World Medical was proud to sponsor The California Association of Joint Powers Authorities (CAJPA) 27th Annual Fall Conference and Training Seminar.  CAJPA, founded in 1981, is the premier organization setting standards for cooperative and fiscally responsible governance enabling California local agencies to work together in the area of risk management.  CAJPA represents public entity Joint Powers Authority’s (JPA) that provide risk management services and insurance programs to cities, counties, school  districts and special districts.  A JPA, is a government-regulated public entity formed by two or more public agencies.  CAJPA members employ over 800,000 people and provide local government services to nearly all California residents.  Despite the current economic climate CAJPA’s annual conference continues to be the largest educational meeting for the risk management pooling industry in the nation.

Today’s skyrocketing costs of healthcare in the U.S. continue to place a tremendous financial burden on California’s public sector entities and their workforce.  At Satori World Medical, we believe in providing innovative solutions to lowering the cost of healthcare for both private and public entities.  Based in San Diego, California, our company was excited to present our global healthcare program to the key decision makers for California school districts, fire agencies, housing authorities and other entities.

Medical travel benefit options are becoming increasingly appealing to more employers, especially within the public sector space.  With the rising cost of healthcare, especially for early retiree populations and the need to lower GASB 45 liability coupled with the current budget crisis in California, there is now more than ever a greater need to find ways to lower healthcare expenses without eliminating choice, quality or benefits.  Through our program, public entities can offer their workforce a 100% new medical benefit at no cost to the organization.  The employer saves real dollars on their claims expense and the employee gets an additional choice as to where to obtain their healthcare and receive an economic benefit.

Through Satori’s Health & Shared Wealth Program™, the individual who selects to go internationally for a covered non-emergent surgical procedure has no out-of-pocket expenses, all co-pays and deductibles are waived.  Additionally, their employer will fund between $5,000-$10,000 into a Health Reimbursement Account (HRA) which the employee can then use to offset future medical expenses.  What’s unique about a HRA is the funds deposited are tax-free to the employee and tax-deductible to the employer.  HRA funds roll over annually and can be used toward future out-of-pocket expenses such as co-pays, deductibles, premiums, prescriptions, and more.  Our program is so novel, that we have filed a patent around the business model and method.

The response from the public sector community has been extremely positive.  Employers love our quality programs, our patient centric philosophy and being empowered to give their workforce an additional healthcare option with a direct financial reward to the consumer that ultimately makes the decision.  Our membership with CAJPA and our sponsorship of their annual conference, demonstrates our commitment to providing high quality, innovative healthcare solutions to the public sector space.  We are very excited to be a part of this organization.

Notes from my presentation at last week’s World Health Care Congress in DC

By Steven Lash, President & CEO of Satori World Medical

Last week, I attended the 6^th Annual 2009 World Health Care Congress (WHCC), Apr. 14-16, in Washington, DC, one of the year’s most important industry events for America’s health care executives. About 2,000 health care professionals attended this year, including CEOs, senior executives and government officials from the nation’s largest employers, hospitals, health systems, health plans, pharmaceutical and biotech companies, and leading government agencies.

To no surprise, the biggest theme of the event was the U.S. health care crisis and strategies around health care reform. It was evident throughout the conference that fundamental changes to our health care system are needed and innovations in health care delivery will be the driving force. Among the innovations presented at the conference was the concept of global health care, also known as medical tourism.

I actually had the opportunity to moderate a panel discussion on global health care at this year’s conference. The presentation specifically delved into the growing phenomenon of medical tourism, how and why more U.S. employers and payors are embracing global health care programs, and how to develop a successful international health care partnership.

Speakers on the panel also included former Aetna Medical Director, Charles Cutler, M.D., M.S., who is a member of Satori World Medical’s Medical Quality Advisory Board, and George McGregor, President & CEO of McGregor & Associates.

So for those of you who were unable to attend the conference, I wanted to share with you some of the most key points of our discussion:

·       Why the U.S. health care system is the most expensive in the world:  

Among the biggest problems responsible for America’s escalating health care costs are the rising costs of medical technology and prescription drugs, high administrative costs resulting from multiple complex payor systems, and the growing shift from non-profit to for-profit health care providers.

·       Why more and more U.S. employers, health plans and government agencies are embracing global health care:

With America’s health care system being the most expensive in the world, Americans are taking a serious look at cost-effective alternatives like medical tourism.

According to a 2008 Deloitte consumer survey on medical tourism, it is forecasted that six million Americans will travel outside the U.S. for quality and affordable medical care, and by 2011 medical tourism will become a $13.9 billion industry. Among the biggest reasons for the growing popularity of medical travel include the high quality of care now available in many hospitals around the world, the tremendous potential for cost savings, and a shift in consumers’ responsibility for their own health care expense.

·       How to choose the right global health care partner:

Not all global health care companies are the same, which is why it’s important that when embracing a medical tourism program, the employer or payor selects the right global health care partner.

Among the important qualities to look for in a global health care company include a high level of experience in international contracting, an incentive model that actually shares the financial savings with the employee, a program that does not require any startup, administrative or other participation costs to the employer or payor, and a superior quality assurance program (which also includes follow-up care) to ensure the highest level of patient care and overall experience.

·       Understanding some of the potential issues or challenges of adoption:

 A medical tourism benefit program will only succeed if employees are willing to participate. Therefore, it’s essential for employers to be able to overcome concerns or issues that might prevent someone from receiving medical care outside the U.S. Among the most common issues are the lack of awareness or understanding about medical travel and its benefits, the patient’s concern of overall health care quality and safety, their understanding of what to expect when undergoing a surgical procedure abroad, and the ability to have a close friend or loved one as a travel companion to support them throughout their entire experience.

·       Why U.S. payors, as well, are embracing partnerships with global health care facilitators:

Many U.S. payors are also partnering with global health care companies to offer medical tourism as a benefit option to its members. But why don’t payors and health plans just create their own global health care network?

Well, for one reason, developing a high-quality global health care network is extremely costly and time-consuming. Additionally, as part of the quality assurance process, the payor or insurance company would have to actually travel to each of the international hospitals in its network to undergo due diligence site visits. Furthermore, contract negotiations are extremely time consuming and involve complicated legal concerns. On the other hand, vendors that can provide these services are a more efficient and cost effective solution for health plans.

In conclusion, while the medical tourism industry is just in its early stages, I’m thrilled to see that so many U.S. employers and payors are beginning to embrace the concept. That is the key to the industry’s growth and adoption. Education is also important which is why discussions like these are so critical.