By Ron Johnson, M.D., F.A.C.S., Chief Medical Officer, Satori World Medical

David G. Jaimovich, M.D. is the President and Founder of Quality Resources International, the former Chief Medical Officer and Vice President for International Accreditation Services for Joint Commission Resources (JCR) and Joint Commission International (JCI), and a member of the Medical Quality Advisory Board of Satori World Medical.  I recently interviewed Dr. Jaimovich about his role at JCI, his new company and international quality in general.

Satori:  How is your role at Quality Resources International different from your work at JCI?

Dr. Jaimovich:  At JCI I was in charge of International Accreditation: surveying against standards of quality and patient safety.  JCI Standards address key issues relevant to medical travel, including evidence of quality and professional competence, and accreditation provides objective validation and serves as a benchmark, assisting patients in medical travel decision-making.  I am now involved in consulting, developing quality and performance improvement programs and patient safety initiatives as they relate to accreditation and improving the safety of patients in the hospital setting.  It is a more creative role, going beyond meeting standards to continuous improvement in quality and safety.

Satori:  Tell us about Quality Resources International.

Dr. Jaimovich:  Our mission is to collaborate with the healthcare community around the world, to help public and private entities improve the quality and safety of health services through education, consultation, technical assistance, practical tools and guidance.  We provide advisory services to Ministries of Health, we prepare organizations for accreditation, and we provide quality management information systems to evaluate the success of interventional changes, to show continuous improvement.  That is a big issue: sustainability of improvements.  We are also developing a fundamental framework for healthcare quality: this is a distillation of the fundamental elements of the standards from JCI and other national accrediting organizations, such as Trent, Accreditation Canada and the Australian Council on Healthcare Standards.

Satori:  You have travelled widely, been involved with the evaluation of many hospitals and other healthcare organizations worldwide.  What is your view of the level of patient care – quality and safety – at the best international healthcare facilities, such as Satori World Medical’s International Centers of Excellence – and would you be comfortable receiving care at these facilities yourself? 

Dr. Jaimovich:  Quality and safety are now front and center for many hospitals and healthcare systems around the world.  There is a tremendous drive, a “tsunami” of quality and safety.  US hospitals have been doing this for a long time, there has been a plateau for some.  International facilities are on a steep curve, a big push coming from the World Health Organization, Ministries of Health – and Tourism -, payers, and multinational companies.  For myself, I would have no reservations about having surgery or other care at international facilities that meet high quality and safety standards, have transparent validated results and who have been accredited by an international accrediting organization.

Satori:  Thank you Dr. Jaimovich.  More information about Dr. Jaimovich and Quality Resources International is available at www.qrintl.com  More about Satori World Medical is available at www.satoriworldmedical.com.