“Having worked in the U.S. health care industry for more than 10 years at Sharp HealthCare, the leading health care provider in San Diego and recipient of the Malcolm Baldrige National Quality Award, the nation’s highest honor for quality and organizational performance excellence, the care I received at Samitivej Hospital was beyond comparable to the level of care I would have received in any U.S. hospital. Satori World Medical’s kind and knowledgeable team also made all of the difference in terms of ensuring the ease and comfort of my surgery and entire travel experience. I would not hesitate to undergo another surgery through the Satori World Medical program.” – JP from San Diego, Ca.

JP, a 60-year-old health care executive from San Diego, first learned about medical tourism and Satori World Medical in April from his friend, who had also arranged to undergo a surgical procedure through the Satori program.

Prior to learning about Satori World Medical, JP’s plans to undergo a facelift had been postponed by the cost restraints of undergoing plastic surgery in the U.S. When his friend told him that he could save thousands of dollars on a facelift in a foreign country, he was immediately interested in the option.

From JP’s first phone call to Satori World Medical, it was only one month later that he was on a plane to Thailand to receive his facelift at Samitivej Hospital, a leading Joint Commission International(JCI)-accredited hospital in Thailand. Below is JP’s own account of his experience. By choosing Satori World Medical for care, JP saved $7,000 on his facelift versus what that same procedure would have cost him in the U.S.

“I first learned about medical tourism and Satori World Medical from my friend, who was also going through the Satori program. When I discovered how much money I could save (as much as 50%) by traveling outside the U.S. to receive my procedure, I didn’t hesitate to contact Satori World Medical.

From the very first phone call to Satori, I was extremely impressed with the knowledgeable and caring support that was offered by Satori’s team of professionals.  Satori’s Director of Travel, Kevin Poling, assisted me in planning all aspects of my trip. He was always accessible and in constant communication with me at all times throughout the entire process.

At first, I felt a bit of apprehension with undergoing surgery outside the U.S. However, I was quickly put at ease by Kevin who assured me of the high quality of care I would receive at any of the international hospitals in the Satori Global Network™, as well as the fact that I would have their support and guidance every step of the way. Satori handled every detail of my trip, including helping me choose the best destination for my procedure, making all travel arrangements, including my flights, hotel accommodations, and ground transportation. Satori also arranged all details of my medical care, including scheduling my procedure, transferring my medical records to my destination hospital, and scheduling follow-up care for me in the U.S. upon my return. Overall, the support I received from Satori’s team was very professional and personalized.

After my initial consultation with Satori, I chose Samitivej Hospital in Thailand for my face lift procedure. Samitivej Hospital is particularly renowned for its excellence in plastic and cosmetic surgery.

When I arrived in Bangkok, Thailand, I was greeted by my driver, who transported me to my hotel. When I arrived at my hotel, the Marriott Executive Apartments Mayfair, and checked in, I was very pleased with my amenities. The room was beautiful and completely comfortable.

The next morning, my driver picked me up at the Marriott to take me to Samitivej Hospital. The hospital was immaculate and very modern. My room was spacious and private, which was important to me. It even had a flat screen TV and a couch for guests, not to mention that the hospital offered room service from the restaurants within the campus!

But aside from the facility, the hospital’s caring medical staff was unbelievable. The nurses were fluent in English, eliminating any language barriers, and my surgeon was absolutely wonderful. He took the time to explain all details of the procedure and what to expect from the recovery process and had a very calming bedside manner.

The surgery went very quick and was relatively painless. It was only a couple hours later that I was comfortably back in my room recovering from surgery. After a quick two-day recovery period in the hospital, I then returned to my hotel to relax and recover. I even extended my stay in Thailand to enjoy the country for an additional week. I had a wonderful time!

Having worked in the U.S. health care industry for more than 10 years at Sharp HealthCare, the care I received at Samitivej Hospital was beyond comparable to the level of care I would have received in any U.S. hospital. Satori World Medical’s kind and knowledgeable team also made all of the difference in terms of ensuring the ease and comfort of my surgery and entire travel experience. I would not hesitate to undergo another surgery through the Satori World Medical program.”